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Universität
St. Gallen, St. Gallen, Switzerland, November 2008. Rob presented on
emotional capital in the airline business to the 6th DocNet Symposium. St.
Gallen is one of about 30 schools on 4 continents that AirLearn principal
Rob Britton visits annually.

International
exchange students and Rob (with new T-shirt) at the Umeå School of Business
and Economics, Sweden, September 2007.

Rob and a 5th Grade class at Career Day, Reilly
Elementary School, Dallas, Texas, May 2009.
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Rob Britton has
spent a lifetime in the airline industry, and does a fine job of making its
complexities both understandable and interesting. Anyone interested
in knowing more about this often perplexing business will find Rob both
helpful and entertaining.
Bob Crandall
Former Chairman and CEO
American Airlines and AMR
Rob Britton has
been an invaluable participant in my corporate strategy course at the
London School of Economics. He has provided my students with a very clear
understanding of the economics of the U.S. airline industry and its future
prospects, and he has done so in a most witty and engaging style - the
students loved his lectures.
Sir Geoffrey Owen
Senior Fellow
London School of Economics
Former Editor, Financial Times
Rob
Britton is a true airline expert, having developed a deep understanding of the
complexities of the business during his extensive airline career. His
remarkable critical thinking and analytical skills have enabled him to
develop a keen insight into airline economics and how the disparate
elements of the business come together to form the big picture. Rob is an
outstanding writer and witty public speaker, who possesses the unique
ability of making the complexities of the business readily understandable
to his audiences. I’ve known Rob and his work for many years and I
recommend him highly.
Jane Allen
Former Senior Vice President,
Human Resources
United Airlines

AirLearnSM is a consultancy
focused on just one thing: helping people understand the complex and
ever-changing airline industry. AirLearn delivers knowledge and
insights to two audiences: students at business schools worldwide, and
people who do business with or work at commercial airlines.
At premier universities and management
schools around the world – places like Cambridge, INSEAD, Kellogg, and The
University of Texas at Austin – AirLearn has been delivering a variety of
lectures and seminars for two decades, ranging from large plenary sessions
to informal seminars to executive education. The talks are compelling
in large part because the information is passed through the lens of
experience, lots of experience.
Helping people succeed in the airline
industry by helping them understand it better is a new line of business, a
natural outgrowth of the scores of successful presentations to students and
faculty on five continents. The audience here is actual and potential
suppliers to airlines, and airline employees themselves. For example,
in 2008, Bombardier invited AirLearn to participate in and present at an
executive seminar for its customers. Another: an advertising agency
that just won an airline account asked AirLearn to present on the current
state of airline advertising worldwide.
Rob Britton, AirLearn’s leader, has been
in and near the airline industry for 40 years. In 2006, he completed
a nearly 20-year career with American Airlines. Before that, he
worked for Republic and Northwest Airlines, and for travel agencies and
tour operators.
© Entire contents of
this website, 2009, AirLearn, Inc. AirLearn is a service mark of
AirLearn, Inc.
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